Table of Contents
Live khela is strictly for users aged 18 and above. Betting is a form of entertainment — not a source of income. Play responsibly, and seek help if you need it.
Introduction
At live khela, we want you to play and genuinely enjoy yourself — free from pressure or worry. Responsible gaming isn't just about following rules; it's a way of looking after yourself.
Sports Betting and online gaming are a form of entertainment — much like going to the cinema. But when it becomes a compulsion or starts affecting your family life or finances, it's no longer fun. live khela wants you to stay in control at all times.
This page covers all of live khela's responsible gaming policies, protection tools, and support services in detail. If you feel something is wrong, contact our support team right away.
Our Responsible Gaming Commitment
Age Verification Required
KYC verification at registration confirms that every user is 18 or older. No one under the legal age is permitted to open an account under any circumstances.
Personal Budget Limits
You can set your own daily, weekly, or monthly deposit and wagering limits — live khela enforces them strictly.
Self-Break Feature
If you feel the need, you can temporarily suspend your account for anywhere between 24 hours and 6 months. Taking a break is not a weakness — it's the smart thing to do.
Permanent Self-Exclusion Option
You can request a permanent closure of your account at any time. If you make that decision, live khela will support you fully throughout the process.
Real-Time Spend Tracking
Your account dashboard gives you a live view of your total bets, win/loss record, and time spent on the platform.
Round-the-Clock Support
Our support team is available 24/7 for any questions or concerns about responsible gambling. You're not alone.
Protection Tools
Live khela offers several protection tools that you can activate directly from your account settings. They are completely free and can be turned on at any time.
Deposit Limit
Set a daily, weekly, or monthly maximum deposit amount. Once set, limits can only be decreased immediately — to increase a limit, a 7-day waiting period applies.
Effective ImmediatelySession Time Limit
Set a limit on how long you can play in one session. Once the time is up, your account will be logged out automatically.
Available in SettingsReality Check
A popup will appear at set intervals (e.g. every 30 minutes) to remind you how long you've been playing.
CustomisableCooling-Off Period
Take a break lasting anywhere from 1 day to 6 weeks. During this time, no betting or deposits are possible, though you can still view your account information.
Effective ImmediatelySelf-Exclusion
Keep your account fully inactive for anywhere between 6 months and 5 years. The account cannot be reactivated under any circumstances before this period ends.
Via SupportPermanent Account Closure
If you'd like to leave the platform permanently, you can request a permanent closure. Any remaining balance will be safely returned to you.
Submit a Request by EmailRecognise the Warning Signs
Problem gambling has specific warning signs that can be hard to recognise at first. If any of the following apply to you or someone you know, it may be time to seek help.
Chasing losses by placing bigger bets
Hiding gambling activity from family or friends
Borrowing money or leaving bills unpaid to fund betting
Feeling restless or irritable when not betting
Neglecting work, studies, or personal relationships
Repeatedly betting beyond your set limits
Betting to cope with stress or anxiety
Unable to sleep or constantly preoccupied with thoughts of a big win
If you notice these signs, don't blame yourself. Problem betting is a health issue — and there is help available. support@livekhela.net. We'll handle your case with complete confidentiality.
Self-Assessment
Answer the following questions honestly. If you answer "yes" to more than three, we recommend speaking with our support team.
Have you ever bet more than you planned and regretted it afterwards?
Do you find it impossible to stop even when you want to, or tell yourself "just one more" and keep going?
Have you ever used household funds or emergency savings to place bets?
Do you get defensive or dismissive when someone raises concerns about your betting habits?
Do you feel irritable after a loss and find it hard to feel normal until you win again?
Do you find yourself spending a significant part of your day planning bets or checking results?
Continuing to bet despite financial difficulties?
How to Set Your Limits
Using the protection tools on live khela is straightforward. Just follow the steps below:
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Log In to Your Account Log in with your username and password.
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Go to Account Settings Click the profile icon in the top right corner and select "Settings".
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Open the "Responsible Gaming" Tab Find the full list of protection tools here.
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Choose Your Preferred Limits Set a deposit limit, session time, reality check, or cooling-off period — whatever works for you.
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Confirm Save your changes. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.
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Notify Support Email our support team directly to request a self-exclusion or permanent account closure.
If you have trouble activating any protection setting, reach out via our live chat or support@livekhela.net. We'll get back to you straight away.
Protection for Minors
Live khela is a strictly adult-only platform. Anyone under the age of 18 is prohibited from creating an account or placing bets.
How We Keep You Protected
- Age verification at registration (date of birth and national ID are required).
- Re-verification via KYC may be required on any account flagged as suspicious.
- Any account identified as belonging to a minor is closed immediately and all deposited funds are returned.
Advice for Parents
If there are children or teenagers in your household, use parental control software on your devices. On your browser, Safe Search Keep it on and block betting site URLs.
Talk to your child openly about the risks of online gambling. Awareness is the most effective protection.
FAQ – Responsible Gaming
Enjoy Responsibly
Enjoy Sports Betting and gaming in a safe environment at live khela. Use our protection tools and maintain healthy habits.